ROYAL MAIL - DELIVERY DELAYS

Due to the multiple days of strike action by Royal Mail, we are currently experiencing issues with deliveries at this time. This includes issues with tracking not being updated despite orders being collected by Royal Mail and delivery times being extended. We are in contact with Royal Mail regarding these issues and ask that our customers please bear with us while they work to resolve them.

ROYAL MAIL - DELIVERY DELAYS

Royal Mail is experiencing severe disruption to their international export services following a cyber incident. They are currently unable to despatch items to overseas destinations and have strongly recommended that we temporarily hold any export mail items while they work to resolve the issue. Items that have already been despatched may be subject to delays.

ROYAL MAIL - DELIVERY DELAYS

Royal Mail has now resumed international shipping. We are now able to dispatch items to other countries but there may be delays due to the extent of the backlog. We thank you for your patience.

Shipping Options and Charges

New legislation in the EU has caused all shipments to Europe to be subject to additional customs regulations, including increased import charges, we apologise for any inconvenience experienced. More information can be found here.

We ask that all Non-UK customers to please familiarize themselves with the import rules and potential customs charges in place for their country of residence prior to placing an order. More information can be obtained via your national customs authority.

IMPORTANT INFORMATION REGARDING JUBILEE BANK HOLIDAY POST

PLEASE NOTE THAT, DUE TO THE BANK HOLIDAY, COURIER SERVICES ARE NOT OPERATING ON THURSDAY 2ND OR FRIDAY 3RD OF JUNE.
DUE TO THIS ANY ORDERS MADE ON THESE DAYS WILL BE DISPATCHED ON MONDAY THE 6TH OF JUNE.

WE THANK YOU FOR YOUR UNDERSTANDING.

ROYAL MAIL STRIKE ACTION

The Communications Workers Union has announced to Royal Mail that their members will strike on the following dates: Friday 23 December and Saturday 24 December 2022. We will endeavour to offer the best service possible under the circumstances but please be aware that there will likely be some disruption to deliveries around these dates. We would like to thank you in advance for your patience and understanding during this action.

International Delivery Delays

Due to a Cyber attack, Royal Mail is currently unable to deliver internationally. Any international orders made during this period will be held until the incident is resolved. Thank you for your patience.

ROYAL FUNERAL

Due to the Funeral of Her Majesty Queen Elizabeth II on the 19th of September 2022, orders made on this day will be dispatched on the 20th September 2022. We would like to thank you in advance for your understanding.

 

UK Mainland

 

Free shipping on all orders.

Orders will be sent via Royal Mail Tracked.

The customer may choose to upgrade the shipping on these orders to Next Working Day Delivery via Courier for the cost of £2.99.

Next Working Day is defined as Monday to Friday.

We endevour to despatch all orders placed before 3.00pm Monday - Friday on the same day.

Orders placed after this time will be despatched the following working day.

 

Northern Ireland

 

0 - 5kg  
  Free
5.1 - 100 kg
  £9.99

 

Guernsey, Isle of Man, Jersey, Orkney Islands, Isle of Wight, Isles of Scilly, Shetland Islands

 

0 - 5kg   Free
5.1 - 100 kg   £9.99

 

Gibraltar

 

0 - 30 kg   £3.99
30.1 - 100 kg   £7.99

 

Belguim, Eire, France, Germany, Luxembourg, Netherlands

 

0 - 30 kg   £3.99
31 - 100 kg   £7.99

 

Austria, Denmark, Switzerland 

 

 0 - 1.9 kg    £3.99
 2 - 30 kg
   £7.99
 31 - 100 kg    £11.99

 

Czech Republic, Italy, Slovakia, Spain

 

 0 - 1.99 kg    £3.99 
 2 - 30 kg    £9.99
 31 - 100 kg    £14.99

 

Estonia, Finland, Hungry, Poland, Portugal, Sweden, Slovenia

 

 0 - 1.99 kg    £3.99
 2 - 30 kg    £14.99
 31 - 100 kg    £19.99

 

Bulgaria, Croatia, Greece, Lativa, Lithuania, Montenegro, Malta, Romania

 

 0 - 1.99 kg    £3.99
 2 - 30 kg    £24.99
 31 - 100 kg
   £39.99

 

United States of America

 

 0 - 0.7 kg    £7.99
 0.71 - 1.2 kg    £9.99
 1.21 - 2 kg    £15.99

 

Rest of the World

 

 0 - 0.7 kg    £5.99
 0.71 - 1.2 kg    £7.99
 1.21 - 2 kg    £15.99